• defibrillatorDefibrillator


    The defibrillator is ready for use at the customer information on the ground floor.

  • buggy-serviceBuggy Service

    Buggy Service

    For our younger guests there are buggies for hire at the customer information on the ground floor.

  • pharmacyPharmacy


    Linkstraße 4
 (Basement of Shoppingcentre)
    10785 Berlin

    Tel.: +49 30 2559220
    Fax: +49 30 25592219

    Monday - Friday: 09:00 - 21:00
    Saturday: 10:00 -21:00

    More information: www.potsdamer-platz-apotheke.de

  • bankingBanking

    Mo-Sa 10:00 - 21:00


    Self-service ATM of the Sparkasse are in the basement of the Shopping Arkaden at Potsdamer Platz.
    The Sparkasse have terminals for transfers, contracts and payments.

    Get more information here: www.berliner-sparkasse.de

    Euronet Service
    Self-service ATM in the basement of the Shopping Arkaden at Potsdamer Platz.

    Get more information here: www.geldautomat.de

    Deutsche Bank
    Settle your banking comfortably at Deutsche Bank at Potsdamer Platz. In addition to self-service ATM we offer professional service. From opening an account to proceeds we are there for private customers and business customers.

    Tel.: +49 30 34 07 0

    Opening Hours:
    Mo-Di 10:00 - 18:00
    Mi 10:00 - 16:00
    Do 10:00 - 18:00
    Fr 10:00 - 16:00

    Get more information here: www.deutsche-bank.de

  • photoboothPhotobooth


    The Photobooth machine can be use in the basement of the arcades.

  • infopoint-arkadenInfopoint Arkaden

    Infopoint Arkaden

    The information desk on the ground floor (Arkaden) offers you all information and provided the following services.

    • Gift Card
    • Parking Prepaid Card
    • Buggy Service
    • Segway Rental

    You can reach the customer information under + 49 30 – 25 59 27 66.

  • cash-pointCash Point

    Cash Point

    The cash point is located in the basement of the Shopping Arkaden at Potsdamer Platz.

  • security-centreSecurity Centre

    Security Centre

    Safety and security guaranteed around the clock

    The Security Control Centre is situated in the Quarter and is operated by Gegenbauer Sicherheitsdienste GmbH. Their staff are present 24 hours a day, around the clock, and patrol the Quarter regularly, which ensures a high level of security. As well as security and preventative fire protection, the control centre is also responsible for receiving and passing on any reports of problems received from tenants. Competent, friendly staff are on hand for you in any emergency situation, and they will deal expertly with any difficulties you have. They are helpers and advisers to visitors and tenants alike at the Potsdamer Platz Quarter, whatever might arise.

    Your Hotline to the security centre: +49 30 2 593 097-99

  • baby-care-roomBaby Care Room

    Baby Care Room

    A baby care room is available for free use in the area of customer restrooms in the Basement.